Delete your account and data

Last updated: 8 October 2026

This page explains how to ask us to delete a Nikatru account, what deleting it removes, and what is kept afterwards. It covers accounts in our apps. If you only signed up on this website to be told when we launch, see the launch list below — that is a separate list.

1. Ask us by email

Email support@nikatru.com from the email address the account uses, and tell us which app the account is for. Sending it from the account’s own address is how we confirm the request is yours; if you cannot, we will ask you for something else that shows the account is yours before we delete anything.

A request to delete your account is a privacy rights request, and the same times apply as on our Privacy Policy: we acknowledge it within 48 hours and carry it out within 30 days, and we confirm to you, by reply, when the deletion has been carried out.

2. In an app

Every one of our apps that offers accounts has a Delete account control, and it is in Settings: open Settings, choose Delete account, and confirm. You will be asked to enter your password first, so that somebody who picks up an unlocked device cannot delete your account.

If the app tells you the deletion could not be completed, use the email route above. An app that says it failed has not finished deleting anything — we would rather say so, and say exactly which part did not happen, than report a deletion you cannot check. We will not refuse a deletion request because of where you asked.

3. What deleting your account removes

Deleting the account removes, for that account, everything below. The sign-in record goes first: after this the same email address and password no longer sign in anywhere, which is how you can check the deletion actually happened. The rest is removed from our servers at the same time:

What you bought and what it entitles you to;
Your AI credits and your AI opt-in, and a count of each AI request;
Your AI credit purchases, your credit balance and what each AI request cost in credits;
Your in-app purchases from the Apple App Store or Google Play: the store's purchase number, the product, and its state (active, renewed, refunded, expired), with dates;
The signed messages the Apple App Store or Google Play sends us about your purchase: purchase number, event, product and dates;
Reports you make about AI-generated content;
The link between your account and a browser extension;
Your renewal reminder choices, the reminders we sent, and your private calendar link;
Your email address and sign-up time, if you ask to hear when an app launches (if your account’s email address is confirmed and is the address that signed up);
Your problem reports: what you write, an optional screenshot, the diagnostics you saw, and your email address only if you ask us to reply;
Your privacy rights requests: what you asked and where our answer goes;
The name and email address of the person you nominate;
The offer codes you redeemed;
Your invite code, kept scrambled;
Who invited whom, if you invite a friend or accept an invitation;
How many times a day an offer code you typed was wrong;
What you keep in Subscription Tracker: your subscriptions, budgets, categories, payments, price changes and settings;

This list, and the one in section 4, are generated from the same inventory of our data as the itemised table in our Privacy Policy, so the two pages cannot describe different data. Deleting the account does not cancel a subscription by itself. Cancel first, in the app or with the store you bought from, or you may continue to be billed — see our Refund & Cancellation Policy.

4. What is kept, and why

After you delete your account: a one-way fingerprint of your account number, which cannot be turned back into it: written by the deletion itself, and it cannot be turned back into your account (kept: as long as the store can still send messages about those purchases).
What you bought and what it entitles you to: the tax invoices and credit notes we issued to you are kept, with the link to your account removed, because the law requires them as records of the sale for 72 months from the annual tax return of the year they belong to, and longer while a tax appeal or proceeding about them is open.
A payment we could not yet match to an account (your email address only as a one-way fingerprint): kept, with the link to your account removed (kept: until it is claimed or refunded).
An account deletion still in progress, and the Apple or Google sign-in link it must cancel: kept only so that the deletion can finish, and deleted when it does (kept: until the deletion is complete).
Usage statistics, only if you allow them: which features are used and when, with a random install identifier: recorded against a random identifier created on your device, never against your account, so we cannot tell which records are yours (kept: 400 days; 1100 days).
A record of each consent choice you make, and which version of this Policy you were shown: recorded against a random identifier created on your device, never against your account, so we cannot tell which records are yours (kept: as the record of your choice).
Your problem reports: what you write, an optional screenshot, the diagnostics you saw, and your email address only if you ask us to reply: the screenshot files of your reports are not reached by the deletion itself; our nightly sweep deletes every screenshot whose report is gone, within a day.
Which of your sign-in sessions you signed out: not reached by the deletion itself; it is removed automatically (kept: until the session would have ended anyway).
A short-lived counter against abuse of the sign-up and leave-the-list forms (a one-way fingerprint of the network address, or of the email address entered in the leave form): not reached by the deletion itself; it is removed automatically (kept: one hour for the network-address counter; 24 hours for the email-address counter).
Nightly backup copies of the records above: not reached by the deletion itself; it is removed automatically (kept: 30 days).
Addresses that asked for no more mail about their reports (as a one-way fingerprint): kept as a one-way fingerprint of the email address, not of your account, so that we never mail that address about a report again.
Anything the payment provider holds. Purchases through the Apple App Store, Google Play or the Microsoft Store are held by that store under its own policy, and deleting a Nikatru account does not delete anything on their side.

5. The launch-notification list on this website

If you gave us your email address on nikatru.com to hear about launches, that address is stored separately from any app account. Deleting an app account removes it only when the account’s email address is confirmed and is the same address; otherwise it stays on the list. Use the link in any launch email we send, or enter your address at nikatru.com/api/unsubscribe and open the link we email you: either deletes the entry. You can still email support@nikatru.com and we will delete it for you.

6. Contact

Questions about a deletion request, or about what we hold: support@nikatru.com, or see our Contact page. Nikatru is a sole proprietorship of Rajasekar Selvam, Chennai, Tamil Nadu, India.

Deleting an account is not reversible. Once the sign-in record is gone we cannot restore it, and we cannot restore the data that went with it.